Outages & Safety
As much as we try to prevent them, power outages are a fact of life in New Hampshire. Your power may go out for a variety of reasons, but our one goal is to get you restored as quickly and safely as possible. Check the links below to report an outage, check the status of an existing outage and learn more about how NHEC restores power.
Outage Portal
Outages can happen at any time. Our crews work with one main goal in mind: to restore power safely to the greatest number of members in the shortest time possible
Create a SmartHub account or log in to report an outage and receive restoration updates.
View current outages or track estimated time for restoration.
NHEC aims to restore power quickly and safely. Here’s how..
Safety & Preparedness
You know the saying about New England weather, wait five minutes and it will change. It is best to be prepared for outages. Safety matters most not only when restoring your power but also while you wait to be restored.
New Hampshire storms can be brutal, it is best to be prepared for outages.
Be prepared and know what to expect during an outage.
Scammers are after your money and personal information! Learn how to spot a scam.
Avoid Outages
We live in a beautiful state with dense vegetation. There is a delicate balance between nature and reliability. Responsible tree trimming is an essential to help maintain our system and to help keep your power on.
Keeping rights-of-way clear is our first line of defense against outages.
Making some home improvements or landscaping? A safe job starts with a call to Dig Safe.
Are we in your area trimming trees to help avoid outages?